Consumerpedia
Podcast
From auto repair shops to doctors to plumbers to vets, you can count on Checkbook to help you find the best service—and avoid the worst. Our podcast features advice from experts that empowers consumers to save money and make smarter choices.
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March 20, 2025
Host: Herb Weisbaum /
Guest(s): Kevin Brasler- Checkbook's Executive Editor
When you have a pest problem, your first move may be to grab the phone and call an exterminator. That makes sense if you have termites or bedbugs, but if it’s some ants or cockroaches in the kitchen or maybe a few mice in the garage, you may be able to do it yourself.
In this episode: DIY solutions for some of the most common household pest problems and what to look for if you hire a pest control company.
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March 6, 2025
Host: Herb Weisbaum /
Guest(s): Susan Weinstock - CEO of Consumer Federation of America; Jennifer Chien - senior policy counsel, Consumer Reports’ financial fairness team
An increasing number of important decisions about your life are now made by computer algorithms and artificial intelligence. They do more than suggest movies or music you might like—they’re making lending decisions for banks and screening job applicants for employers.
Consumer advocates acknowledge the benefits of AI, but they’re also concerned about the potential harm. They want lawmakers and regulators to put guardrails in place to protect consumers.
In this episode, the many ways companies are now using algorithms and AI, how these powerful computer programs make the marketplace less transparent—and, in some cases, less fair—and how the massive amount of data being collected and used to make decisions about lending, employment, housing, and insurance coverage can infringe on privacy rights.
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February 20, 2025
Host: Herb Weisbaum /
Guest(s): Jonathan Unverzat & Johnika Nixon - debt counseling success stories; Lara Ceccarelli - NFCC certified credit counselor with American Financial Solutions in Bremerton, Washington
Americans are piling on credit card debt at an alarming pace, and the unprecedented interest rates on these unpaid balances can be as much as 30% to 35%. No wonder it seems impossible to get out from under it.
But with hard work and proper guidance, you can do it. In this episode: Meet two people who were drowning in credit card debt and got their finances back in order. Also, a certified nonprofit credit counselor explains how debt consolidation works and the dangers of using a for-profit debt settlement company.
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February 6, 2025
Host: Herb Weisbaum /
Guest(s): Kevin Brasler - Checkbook's Executive Editor; Chris Drummond - past president, the Society of American Florists
Whether it’s a few long-stem roses or a beautiful bouquet, it’s hard to go wrong with flowers. Sometimes you can find what you want at the supermarket. For special occasions, you might want to visit a florist.
In this episode: Where to find the lowest prices on flowers, how to choose a good florist, and the best way to send flowers out of town. Plus, tips on how to keep those flowers looking fresher for longer.
Read Checkbook’s full report on how to find a florist.
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January 23, 2025
Host: Herb Weisbaum /
Guest(s): Jenn Barger - Checkbook's Content Editor; Sandra Hansmann - uses clothing rental sites; Alden Wicker - sustainable fashion expert
Clothing rental has always been a way to dress for less when attending weddings, proms, or other formal events. But the rental market has zoomed beyond tuxes and gowns and turned into an easy way to keep your wardrobe fresh without spending much money.
In this episode, we’ll share tips on navigating the clothing rental world, including when and how to use fashion-for-hire sites. Plus, what’s the environmental impact of renting rather than buying?
Read Checkbook’s full report on how to take advantage of clothing rental sites.
Additional Consumerpedia Episodes:
#3: Tricks Sellers Use to Make You Buy Now and Pay Too Much
#7: 65 Things You (Probably) Shouldn’t Pay For
#26: Sale Prices Are Rarely Real Deals
#49: Shop Like a Pro: Checkbook’s Top Shopping Tips
#57: What Ever Happened to Customer Service?
Additional Resources:
Alden Wicker’s website and her book: To Dye For: How Toxic Fashion Is Making Us Sick—and How We Fight Back.
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Support our podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support
January 9, 2025
Host: Herb Weisbaum /
Guest(s): Kevin Brasler - Checkbook's Executive Editor
Amazon is convenient, but America’s second-largest retailer —and most dominant online merchant—too often steers customers toward items it gets paid extra to promote. Our researchers looked for 50 products on Amazon; half of what the retailer showed them were paid promos.
In this episode: What’s the deal with all these ads? Can you trust Amazon to show you the best products and prices? And is there a way to get rid of these paid promos when shopping?
Read Checkbook’s full report about ads on Amazon.
Not a Checkbook member? Sign up for a free 30-day trial to access all of our unbiased ratings.
Support our podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support
December 12, 2024
Host: Herb Weisbaum /
Guest(s): Jason Brown – founder of ReviewFraud.org; Michael Ostheimer – Federal Trade Commission; Teresa Muray, Consumer Watchdog at U.S. PIRG Education Fund
Great reviews are good for business, so some dishonest companies post fake reviews to boost their ratings. It’s a growing problem. This flood of deceptive reviews makes it challenging to get objective information about the products or services you plan to buy.
In this episode: The ways companies can game the system, a new FTC rule designed to clean-up the marketplace, and ways you can spot potentially bogus reviews and testimonials.
More Info from U.S. PIRG:
How to recognize fake online reviews of products and services
Additional Resources from Checkbook:
Shop Safely Online This Holiday Season (and All Year Long)
Shop Like a Pro This Holiday Season: Score the Best Prices with Less Stress
Don’t Overspend This Holiday Shopping Season
Not a Checkbook member? Sign up for a free 30-day trial to access all of our unbiased ratings.
Support our podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support
November 27, 2024
Host: Herb Weisbaum /
Guest(s): Dave Ross & Colleen O’Brien, morning anchor team at Seattle’s KIRO Newsradio
We’ve come up with a fun way to celebrate our 75th episode: An old-fashioned radio quiz show, featuring the morning anchors at KIRO Newsradio in Seattle. Dave Ross and Colleen O’Brien are old friends, who have Herb as a regular guest each week, so we had a lot of fun doing this.
Play along with Dave and Colleen as they try to come up with the right answers. You might also want to play the online version of Checkbook’s College of Knowledge.
Not a Checkbook member? Sign up for a free 30-day trial to access all of our unbiased ratings.
Support our podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support
November 14, 2024
Host: Herb Weisbaum /
Guest(s): Alex Weinert - Vice President for Identity Security at Microsoft
No one really likes passwords. Even the best ones are no match for today’s international crime rings. So, the push is on, led by Microsoft, Apple, and Google, to get you to switch from passwords to passkeys.
In this episode: What passkeys are and how they work, why they are better than passwords, and how you can switch to them on your online accounts.
Additional Resources & Consumerpedia Episodes:
Why It’s Time to Ditch Passwords and Switch to Passkeys
#5: CyberCrime: a Former Cyber Crook Explains How to protect Yourself
#11: Stop, Thief! How to Protect Yourself from Identity Theft
#48: How Will Scammers Use AI?
Not a Checkbook member? Sign up for a free 30-day trial to access all of our unbiased ratings.
Support our podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support
October 31, 2024
Host: Herb Weisbaum /
Guest(s): Jamie Lettis - Checkbook's Associate Editor; Edgar Dworsky - Publisher, Consumerworld.org; Amy Nofziger - AARP Fraud Watch Network, Bruce McClary - National Foundation for Credit Counseling
The hectic holiday shopping season is underway, and for many, that will put a strain on the family budget. Checkbook wants to make this stressful time a little easier.
Our annual holiday helper is packed with timely advice: Super shoppers share tips about how they find the best prices and avoid fake sales. Plus, how to avoid gift card scams, stop porch pirates, and spot bogus online shipping notices. Also, the pros and cons of buy now, pay later loans.
Additional Consumerpedia Episodes & Resources:
Checkbook’s Top Holiday Shopping Tips
Don’t Overspend This Holiday Shopping Season
#59: Saving Money at the Supermarket
#58: Misleading Marketing Gets You to Buy Now and Pay More
#57: Whatever Happened to Customer Service?
#52: Shop Safely Online This Holiday Season
#26: Sale Prices Are Rarely Real Deals
Not a Checkbook member? Sign up for a free 30-day trial to access all of our unbiased ratings.
Support our podcast: https://podcasters.spotify.com/pod/show/consumerpedia/support
Meet The Host
Herb Weisbaum
Herb Weisbaum is one of America’s top consumer experts. He’s been protecting people across the country for more than 40 years.
Herb is a contributing editor at Checkbook.org, and publisher of ConsumerMan.com.
During his distinguished career, Herb has covered the consumer beat for NBC News Digital, NBC’s TODAY Show and CBS News.
A five-time Emmy-award winner, Herb’s dedication to protecting consumers has been honored by the Consumer Federation of America, the National Consumers League, United Press International, and the Society of Professional Journalists.
Herb is a graduate of the Newhouse School at Syracuse University.