Most of us don’t spend much time thinking about the best way to do our laundry. We sort the dirty clothes, toss them in the washer, and move on to something else. But there are steps you can take to get your clothes extra clean and make them last longer. In this episode: Expert advice on detergents,
To celebrate our 100th episode, we’ve asked two veteran Chicago broadcasters to take Checkbook’s College of Consumer Knowledge quiz. Lisa Dent is the popular afternoon host at WGN Radio. Steve Bertrand, her longtime news anchor, came out of retirement to challenge her. Play along with our celebrity contestants to test your consumer IQ. The questions are difficult!
The cost of homeowners insurance continues to skyrocket, far exceeding the rate of inflation, especially in high-risk areas. This crisis is fueled by a combination of climate-related disasters, increasing costs for materials and labor, as well as insurance company withdrawals from certain markets. Consumer advocates, including our guests, also blame a lack of strong regulation and corporate
Shady contractors are going door-to-door pitching “free” solar energy systems that will eliminate costly electric bills. Most of these fraudsters do shoddy work; some take the money and run. By using high-pressure sales tactics, they get homeowners to sign high-interest contracts that leave them with massive debt. In this episode: The tricks door-to-door con artists use to
Americans are drowning in stuff: clothing, electronics, toys and games, collectibles, and appliances. Some of us have so much that they need to rent storage units to hold it. Why do so many have the need to buy, buy, buy? In this episode, author Emily Mester shares personal stories from her new book American Bulk: Essays on
When you have a pest problem, your first move may be to grab the phone and call an exterminator. That makes sense if you have termites or bedbugs, but if it’s some ants or cockroaches in the kitchen or maybe a few mice in the garage, you may be able to do it yourself. In this episode:
The process has changed for anyone looking to hire a real estate agent; new rules took effect in August that are designed to bring transparency and competition to the marketplace. Consumer advocates hope agents will be more willing to negotiate their commissions, but the new process and unfamiliar paperwork could create confusion for a while. In this
Kitchen and bathroom renos are the most common home improvement projects—and they can be mighty expensive. If the layout of your kitchen or bath already works for you, and its cabinets and other features are in decent shape, you might be able to save a bunch of cash by doing what’s called a “light remodel.” In this
Moving is always a hassle. But if you hire the wrong movers, it can be a nightmare. An alarming number of consumers tell Checkbook they’re disgusted with movers who arrived hours or even days late, lost or broke their possessions, reneged on promises, and demanded more money than the quoted amount. In this episode: Tips on choosing
Roofing work is expensive. If you hire the wrong contractor, you can overspend by thousands of dollars and still get terrible work done. It takes time to find a good roofer who will do the job for the best price—you don’t just hire the first company that gives you an estimate. In this episode, we’ll explain how
