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95 – Cryptocurrency: Coins, Cons, & Chaos

Despite lingering concerns about volatility, scams, and lax regulatory oversight, cryptocurrency has evolved from a digital curiosity into a mainstream financial asset. About 28% of U.S. adults now hold some form of digital currency. Major financial firms and banks are increasingly offering crypto to their clients, and a growing number of merchants now accept crypto payments. Consumer

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94 – Our Editors’ Favorite Websites & Apps

Checkbook’s editors and researchers love to save you time and money, and they use a broad range of consumer-oriented websites and apps to do so. In this episode, we’ll highlight some of their favorites and why they find them to be valuable tools. More from Checkbook: Our Editors’ Favorite Websites and Apps Not a Checkbook member? ⁠⁠⁠⁠⁠Sign up

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88 – Cyberthieves Weaponize AI to Perfect Online Scams

Criminals in the U.S. and around the globe are weaponizing artificial intelligence to create scams that are more convincing and more harmful than ever. As AI technology advances, it’s becoming difficult or nearly impossible for the average consumer to tell what’s real from what’s fake. AI is being used to create bogus celebrity endorsements, fake images, and

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81 – Algorithms Secretly Control Your Financial Fate

An increasing number of important decisions about your life are now made by computer algorithms and artificial intelligence. They do more than suggest movies or music you might like—they’re making lending decisions for banks and screening job applicants for employers. Consumer advocates acknowledge the benefits of AI, but they’re also concerned about the potential harm. They want

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76 – Fake Reviews Are Everywhere

Great reviews are good for business, so some dishonest companies post fake reviews to boost their ratings. It’s a growing problem. This flood of deceptive reviews makes it challenging to get objective information about the products or services you plan to buy.    In this episode: The ways companies can game the system, a new FTC rule designed

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74 – Passkeys Provide Better Security Than Passwords

No one really likes passwords. Even the best ones are no match for today’s international crime rings. So, the push is on, led by Microsoft, Apple, and Google, to get you to switch from passwords to passkeys. In this episode: What passkeys are and how they work, why they are better than passwords, and how you can

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60 – Avoid a Big Cell Phone Bill When Traveling Abroad

Travel outside the U.S. and you’ll need to make sure your cell phone works wherever you’re headed. With a little advance planning, you can also lower the cost of using your phone on that trip—in some cases, by $100 a line a week or more. In this episode, what the major phone companies charge to use their

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57 – What Ever Happened to Customer Service?

Are you frustrated with the way companies treat you? If so, you’re not alone: Surveys find that many consumers are fed up with long waits on the phone, customer service agents who can’t solve their problems, unintelligible billing statements, poorly designed websites, and inexperienced or indifferent sales staff. In this episode: Why do so many companies see

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55 – Your Right to Repair Products You Buy

Manufacturers often make it difficult or impossible to fix their products when they break, or even take them to an independent repair shop of your choosing. Consumer advocates say these repair restrictions limit competition, drive up the cost of repairs, and add to the growing problem of e-waste. In this episode, a look at the broken repair

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53 – Smart Toys: The Privacy & Security Risks

Smart toys are cool. With their onboard cameras, microphones, and sensors… plus the ability to pair with other devices or connect to the internet, they can do some amazing things. They can also collect data on your child—including pictures and what they say—and send that information back to the toy company. So, parents need to think carefully

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