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85 – Too Much: How We’re Encouraged to Buy, Buy, Buy

Americans are drowning in stuff: clothing, electronics, toys and games, collectibles, and appliances. Some of us have so much that they need to rent storage units to hold it. Why do so many have the need to buy, buy, buy? In this episode, author Emily Mester shares personal stories from her new book American Bulk: Essays on

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84 – Free Perks You Didn’t Know You Had

Whether it’s a complimentary dessert, an unexpected upgrade to a better hotel room, or you find a $20 bill in your coat pocket, we all like freebies. The staff at Checkbook sifted through member benefits for credit cards, warehouse clubs, health plans, and AAA. We discovered dozens of perks that are often overlooked. If you don’t know

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80 – Debt Busters: Real-Life Success Stories

Americans are piling on credit card debt at an alarming pace, and the unprecedented interest rates on these unpaid balances can be as much as 30% to 35%. No wonder it seems impossible to get out from under it. But with hard work and proper guidance, you can do it. In this episode: Meet two people who

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75 – Checkbook’s College of Consumer Knowledge #1

We’ve come up with a fun way to celebrate our 75th episode: An old-fashioned radio quiz show, featuring the morning anchors at KIRO Newsradio in Seattle. Dave Ross and Colleen O’Brien are old friends, who have Herb as a regular guest each week, so we had a lot of fun doing this. Play along with Dave and

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73 – Checkbook’s Holiday Shopping Tips 2024

The hectic holiday shopping season is underway, and for many, that will put a strain on the family budget. Checkbook wants to make this stressful time a little easier. Our annual holiday helper is packed with timely advice: Super shoppers share tips about how they find the best prices and avoid fake sales. Plus, how to avoid

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68 – Rewards Cards

Whether it’s points, miles, or cash back, it’s nice to be rewarded for shopping. The lure of “getting something extra” can encourage you to apply for new credit cards and spend more to score those rewards. In recent years, many credit card reward programs have become more complex and confusing, and frustrated cardholders are complaining to federal

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59 – Saving Money at the Supermarket

Feeding the family has never been more expensive. Supermarket prices have been going up for four years now, running well ahead of the overall inflation rate. And while increases are slowing, no one expects the cost of food to drop back to where it was before the pandemic. In this episode, why everything is so pricey, the

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58 – Misleading Marketing That Gets You to Buy Now and Pay More

You can save a ton of money by comparison shopping. Checkbook’s surveys consistently find huge price differences—sometimes more than twice as much—from company to company for the exact same product or service. And businesses can get away with this because they know most customers won’t bother to shop around. Sometimes consumers don’t compare prices because they’re in

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57 – What Ever Happened to Customer Service?

Are you frustrated with the way companies treat you? If so, you’re not alone: Surveys find that many consumers are fed up with long waits on the phone, customer service agents who can’t solve their problems, unintelligible billing statements, poorly designed websites, and inexperienced or indifferent sales staff. In this episode: Why do so many companies see

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52 – Shop Safely Online This Holiday Season

While convenient, online shopping can be risky. E-commerce creates all sorts of new opportunities for cyber criminals to do their dirty work, so you need to be careful. U.S. consumers reported losing $358 million to online scams last year, according to the Federal Trade Commission. In this episode, we talk to John Breyault, a vice president at

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